Returns and Refunds
Overview
My refund and returns policy is 14 days. If 14 days have passed since you have received your purchase, we can’t offer you a full refund.
To be eligible for a return, your item must be returned undamaged and in the same condition that you received it. It should also be in the original packaging or similar packaging to ensure no damage to the artwork.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will be applied to your credit card or original method of payment, within normally 3-5 business days.
Issues
Please send me an email at ed@artbyedjk.com if there are any questions or concerns.
Exchanges
As these are one of a kind, original works of art, there are no exchanges.
Shipping returns
To return your product, please contact ed@artbyedjk.com for the mailing address.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Need help?
Contact me at ed@artbyedjk.com
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